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2025-04-15
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Improve the efficiency of the physical examination process
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Simplify the appointment and registration process: The traditional physical examination appointment and registration process is cumbersome, and patients need to queue up on-site and fill out a large number of paper forms, which can easily lead to information errors and omissions, consuming a lot of time for both parties. The hospital physical examination management system has changed this situation. Patients can conveniently book physical examination packages and choose examination times through online platforms such as the hospital's official website and mobile applications. The system automatically generates appointment information and sends it to the patient's mobile phone. When registering, patients can present their appointment code, and the system can quickly retrieve information to complete the registration, greatly reducing waiting time. Taking a tertiary hospital in Jinan as an example, after introducing a physical examination management system, the appointment and registration time has been reduced from an average of 30 minutes per person to less than 5 minutes, significantly improving work efficiency. ?
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Optimize the arrangement of physical examination items: There are numerous physical examination items, and in the past, manual arrangements were relied upon, which could easily lead to conflicts, irrationality, and other issues. The system can intelligently plan the sequence of physical examination items and allocate examination department resources reasonably based on the patient's age, gender, medical history, and selected package. For the elderly population undergoing physical examinations, priority should be given to fasting items before arranging other examinations in an orderly manner, reducing patients' back and forth travel and improving the efficiency of physical examinations. According to statistics, after the hospital introduced the system, the overall time for physical examinations was reduced by about 30%, and the patient turnover rate was significantly improved. ?
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Accelerate report generation and transmission: In the past, manual input, organization, and review of physical examination reports had long cycles and patient waiting times. The system has implemented automatic collection and integration of examination data. After the examination is completed, the relevant data is transmitted to the system in real time, and doctors can quickly review and issue reports through the system. After the report is generated, the system automatically pushes it to the patient's mobile phone or hospital self-service printing terminal, and the patient can obtain it in a timely manner. The report, which originally took 3-5 working days to obtain, can now be obtained in 1-2 working days in most cases, improving patient satisfaction. ?
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Improve the quality of medical examination services
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Ensuring data accuracy: Manual recording of data is prone to errors, while the physical examination management system directly collects inspection equipment data, avoiding human transcription errors and ensuring the accuracy and reliability of physical examination data. In items such as blood routine and biochemical tests, the system automatically reads equipment results with accurate and error free data, providing a solid foundation for doctors' diagnosis and reducing the risk of misdiagnosis and missed diagnosis. During a large-scale enterprise medical examination, the system identified and corrected nearly 10% of data errors that could have been caused by manual input, effectively ensuring the quality of the examination. ?
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Providing personalized services: The system provides personalized medical advice and health guidance to patients based on their historical physical examination data and health records. For example, for patients with a history of hypertension, the system prompts the addition of blood pressure monitoring items and provides health management suggestions on diet, exercise, and other aspects to improve the effectiveness of patient health management, reflect the hospital's humanistic care, and enhance patients' trust in the hospital. ?
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Strengthen service supervision and feedback: The system can monitor the entire process of physical examination services in real time and quantitatively evaluate the service quality of each link. Hospital managers can promptly identify service shortcomings, such as long waiting times in certain departments, and quickly take optimization measures. At the same time, patients can provide feedback on their physical examination experience through the system, and the hospital can continuously improve its services based on this, forming a virtuous cycle. After optimizing services through system feedback, a certain hospital has increased patient satisfaction from 70% to over 90%.
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